Service
Emergency Shower Leak Repair
Water staining the ceiling below? Leaks jump our schedule. We find the failure, rebuild the pan and retile it right.
If a stain is spreading on the ceiling under your bathroom, stop using that shower and call us. Leaks go to the front of our schedule, ahead of remodel work, because every day it keeps running the damage gets worse and the repair gets bigger.
A shower that leaks into the room below almost never leaks through the tile. It leaks through a failed pan, a cracked liner, an unsealed drain, or a corner that was never waterproofed. Regrouting and caulking buys a few months at best. Fixing it means opening the floor, finding the actual failure, and rebuilding the pan as a system.
We specialize in this repair. We diagnose before we quote. Sometimes the floor alone can be rebuilt; sometimes the walls are gone too, and you'll hear which one you're dealing with before any money changes hands. Where the wall tile can be saved, we save it. Where it can't, we say so up front.
What’s included
- Leak diagnosis and moisture testing, ahead of remodel work
- Shower floor removal and pan rebuild
- New mortar pre-slope, bonded Schluter KERDI membrane and drain
- Curb and corner waterproofing
- Flood test before tile
- Retile to match, or a fresh new floor
- Ceiling and subfloor damage assessment
What we find
What's usually under a leaking shower
A failed shower pan opened up: water tracking through the old membrane, rot in the framing underneath.
By the time a stain shows up on the ceiling below, water has been getting past the tile for a long time. The only real fix is opening the floor, finding where it failed, and rebuilding the pan.
Good tile starts
beneath the surface.
The finish is what you see. The preparation is what makes it last. Explore each layer, backed by photos from one of our installations.
Our own job photosSet the tile
Marble walls and a hex mosaic floor, set on a base that's dead flat, fully supported and completely waterproof.
One bathroom, start to finish. These photographs show the same job from demolition through finished marble.
Questions
Shower Floor Leak Repair FAQ
- What do I do right now?
- Stop using that shower and use another bathroom if you have one. Don't open the ceiling up yet and don't let anyone regrout it as a quick fix. The stain below tells us something about where the water is getting out, so it helps if it's left alone until we look at it.
- How fast can you get out here?
- Leaks come before remodel work on our schedule. Call or text a photo of the ceiling stain and the shower, and we'll tell you on the phone whether it needs looking at today or whether it can wait for a scheduled visit.
- Does insurance cover it?
- Usually not the leak itself. A slow failure in a shower pan is normally treated as wear and tear, though some policies cover the damage it caused downstairs. Worth a call to your carrier before anything gets torn out, and take photos first.
- Can you fix a leaking shower without redoing the whole bathroom?
- A lot of the time, yes. If the failure is in the pan or the drain, the floor comes out and gets rebuilt while the walls stay. We confirm the source before quoting, so you're not paying for a full gut you don't need.
- Will regrouting stop the leak?
- No. Grout isn't waterproof, and a shower was never supposed to depend on it. If water is getting under the tile, the waterproofing layer has failed and needs to be rebuilt.
Still have a question?
Call and ask. Or text a photo and we'll tell you what we're looking at, what it takes, and roughly what it costs.
Where we work
Shower Floor Leak Repair across Suffolk County
Free estimates